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Warranty Claims & Information

How to lodge a warranty claim

How can I lodge a warranty claim?

If you happen to receive an item that's faulty or damaged and need help with filing a warranty claim, we kindly request you to start the process by filling out the form provided here. Taking swift action will help us address the matter promptly and e

Is my item covered under warranty?

Rest assured that each light fixture we provide is accompanied by a manufacturer's warranty. To obtain further details about your warranty coverage, please don't hesitate to get in touch with our office at [email protected] or consult th

How long will it take for my warranty to be processed?

Warranty durations can vary and are contingent upon factors such as supplier policies, shipping times, and the curation of your specific order. Rest assured, our dedicated Customer Service Team will communicate the anticipated timeline for the replac