Lighting Collective
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Is my order on track?Updated a year ago

Our commitment is to consistently meet the deadlines stated in our advertised lead times. Kindly take a moment to review the product descriptions on our website, as they provide the estimated lead times for your chosen selections. We request that you consult these lead times before reaching out to our team.

Upon the completion of your order and its preparation for delivery, we will promptly furnish you with tracking information. Your patience during this process is highly regarded, and we assure you that we will transmit this information as expeditiously as possible.

For further insights on our lead times, please refer to our helpful guide here

If, however, your order surpasses our advertised lead times, it may occasionally occur due to unforeseen shipping or manufacturing delays. Should such instances arise, rest assured that we will strive to keep you informed throughout the process.

Feel free to contact our Customer Service Team if your order extends beyond the expected timeframe and you have yet to receive communication from us.

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