My item arrived but it's a different name to the product I ordered?Updated 9 days ago

At Lighting Collective, we work with a variety of suppliers, each contributing to the wide range of lighting options we offer. This naturally results in a mix of product names and variations.

Our suppliers may use different names for the products in our collection, which we understand can sometimes be confusing.

To make things easier for our customers, we occasionally refine these names to better align with how you search for items, styles, and designs — helping you find what you’re looking for more seamlessly.

All orders are shipped directly from our suppliers’ facilities, so the products you receive will always be the correct ones.

If you have any questions or need clarification, please don’t hesitate to contact us at (02) 6685 5744 or [email protected].